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Thank you Network Solutions and Martin Black Comment on this post ↓
May 21st, 2013 by Warren Swil

Unexplained technical

difficulties crash the blog

WE’RE BAAAAACK!
It’s not uncommon when web site development is happening so fast, for something to go drastically wrong.
It did, right here at “In the (K)now.”
My deepest gratitude to web developer extraordinaire Martin Black, and the technical assistance from Network Solutions.
At about 4 o’clock this morning PDT, when logging into my WordPress account, I discovered I was locked out. I was unable to make a new post.
It was about noon in the United Kingdom.
I contacted Martin urgently. Together we discovered we were both in the same situation.
For two hours we worked frantically to regain access. No luck.

AT AROUND  6 a.m. I called Network Solutions. On their recommendation, for $60 I purchased one day of premium technical assistance.
They would have to go into the WordPress code, where they had diagnosed the problem, and repair it.
They were scheduled to begin work at 7:30 a.m. They advised that both Martin and I stay off the site until they notified me that the code had been repaired.
At this writing it is 10:45 a.m. And I have not yet attempted to log in, although NetSol said the work would take only half an hour.
They also have to run it through quality control; in other words, test to make sure that the repair has worked.
They warned that this will take a little while longer.
I just tested it, seconds ago, and it is BACK!

MEANWHILE, I have also experienced significant problems with my YouTube channel.
Since 5 p.m. on Monday, I have been frantically but unsuccessfully trying to upload the video from Sunday’s Gay Pride Parade in Long Beach.
Repeated attempts to upload it resulted in failure.
Hooray!
It is finally published! 10:48 a.m. Tuesday.
I will not go into the technical details here, but it was an incredible struggle.
It will be on the blog shortly.
I have learned from this experience.
The lessons are still formulating in my mind; I will share them when they are ready.

 



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